If you have concern:
Occasionally things may not go according to plan and if this happens, we want and need to know about it so we can resolve the issue in a timely manner.
Please share your concern or complaint with us, and ideally how you would like it to be resolved. We will investigate and respond within 5 working days, but usually much sooner.
- For minor issues, in the first instance please call your nearest Asset Finance office that you have been dealing with or simply call us on 0800 11 22 74.
- If the matter is urgent or not minor, please contact, please contact Asset Finance Limited’s head office directly:
Phone: 07 306 0270 or 0800 657 800
Post: Attn: Disputes Resolution, Asset Finance Limited, PO Box 497, Whakatane 3158